Strategic Vision 2013

Our Strategic Agenda has been reviewed and updated, focusing on Leadership and Transformation, Growth of the Core Business through investment in Supply Chain, Private Label and Financial Services, Organic Growth, New Formats and Categories, and Sustainability.

We continue to focus on format renewal across the Group. All stores opened this year took significant steps forward in their look and feel, and this will continue for several years.

One new Strategic Agenda item has been added under the heading of Customer 2.0 which represents our desire to ensure all our trading formats are positioned to respond to continually changing customer demands and the trading opportunities created by the adoption of internet-based technologies.

In terms of delivery against the Strategic Agenda, we are proud to have recruited an additional 39 graduates, hosted more than 231 senior leaders through our Corporate University, complied with all aspects of the Employment Equity Act and BEE Acts, achieved Level 4 BBBEE status, achieved fourth place in the external rating of our 2009 annual report, opened our 70,000m² Gauteng RDC, and generally made significant progress on our Strategic Agenda.